BetZone is a direct sister site to Gamer Wager, Vickers, Rhino and many other casino or sports betting sites, all of which come under the umbrella of Playbook Gaming Limited, although Playbook Gaming itself only directly operates the Rhino site.
Playbook Gaming is actually the gaming name for Playbook Engineering, a company that was created in 2016 and which has largely focused on sports betting, both developing sites and providing sports betting platforms and services for other operators. It holds a licence to operate in the UK, provided by the UK Gambling Commission.
The BetZone site provides both sports betting and casino gaming sections, although sports betting is clearly the more prominent feature of the site, with separate sections for horse racing, football betting and general sports betting, along with casino games and live casino.
BetZone Casino Games
Although the BetZone site is clearly primarily focused on sports betting, it does provide a good selection of casino gaming options and there is a handy navigation system that we found impressive, and which enables players to navigate the various genres of games.
The site offers all of the popular slots games, such as Starburst, Gonzo’s Quest and the Big Bass series, along with a good choice of Megaways and Jackpot games.
For fans of table games, there is a very limited choice here, that doesn’t extend much beyond a few variants of blackjack and roulette, so if you’re looking for a standard online casino table game experience, you may not find it here. On the other hand, if you are into live casino gaming, there is a much greater range of options. In fact, there are over 100 live casino games at the BetZone site, which is impressive for a sports-betting-focused platform.
BetZone Banking and Customer Support
One aspect of UK-facing online casinos that players have to adjust to is the lack of payment options that are usually available when compared to the European online casino sector, and unfortunately, BetZone does not buck that trend, providing only three payment methods: Mastercard, Visa and Maestro, which is insufficient at a time when new payment options are coming online all the time.
On the positive side, all three of those methods provide effective and efficient withdrawal times and a minimum deposit and withdrawal of £1, which we welcome.
Customer support at Betzone is provided by a professional and efficient team, but unfortunately, there are limited options for contacting them. You can get in touch with the Customer Services section by email or through various social media contact options, although the response time is sometimes slow.
Rhino Casino
As mentioned above, Rhino Casino is the only Playbook Gaming site operated by Playbook itself, and like Betzone, it provides both sports betting and casino games, and has a very similar design to the BetZone site, providing a ‘busy’ user interface that can be a little overwhelming at first. The range of casino games is limited as the site is based only on titles provided by just a few developers, and Rhino also offers very limited customer support options, which is disappointing.
BetZone Conclusions
The Betzone site is perhaps a little overwhelming for those new to online casino gaming, but there is no doubt that it packs in a lot of online gaming content, and for fans of slots gaming and live casino games, there is a huge amount of choice here. We feel that the site is let down by customer support and limited banking options, and the focus on sports betting means it will perhaps be best suited to sports bettors who want to try the online casino experience.
