Offers subject to operator terms. This page contains affiliate links.
🔄 4 brands moved, 5 closed
💰 Old balances still reclaimable
A login that bounces or a site that refuses to load is not a fault at your end. SlotJerry stopped trading when the Aspire Global white label network was wound down in Britain, and its domain is now recorded as Inactive on the public record. That is the official position rather than a passing outage, so no password reset and no change of browser brings the account back.
💼 Who actually held the SlotJerry licence
SlotJerry was never a company in its own right. It was one of many casino brands trading on a single British permission held by AG Communications Limited, a Malta operator based in St Julians, and running on the Aspire Global platform. The licence belonged to AG Communications rather than to the brand, so it carried on existing after SlotJerry stopped.
That permission is still Active today. 1 November 2014 is the start date for the casino side of it, betting was added during 2017 and bingo a year after that, and none of the three has ever lapsed. What has gone is the trading. Every declared web address on the account now reads Inactive, and the file lists one trading name and no premises, which fits a business that only ever traded online. An Active licence with nothing running behind it reads oddly, but the file kept by the Gambling Commission tracks what a company still holds rather than what it currently sells. A familiar looking domain is therefore no guide at all to which company is licensed behind it now.
🗺 Four moved on, five shut, and none came back
Four brands left the account before it emptied and kept trading under new owners. Karamba and Griffon Casino went across together to a single White Hat Gaming licence. 666 Casino reappeared under Jupiter Gaming, which is based in Jersey, and HeySpin ended up with Jumpman Gaming. All four kept their names, so a player who signed up years ago sees the same brand answering to a different licence holder.
Five closed and have not come back anywhere. Regent Play and QueenPlay both left a wind-down notice that is still sitting at the address each one used, Plaza Royal closed during the same wave, and Mr Play and Trada Casino went with them after years of trading. Those two notices credit Aspire Global International LTD in Malta with running the sites and never point at the British licence holder, which is a separate company called AG Communications Limited. One of the later notices on that account does name AG Communications directly, so the two sets of notices disagree about which company a player should be writing to.
📋 The smaller names on the same account
- Hopa, MagicRed, Casiplay and PlayFrank all sit Inactive on the same account, and none of them has a working site behind it.
- Not one of the four has come back under a new name.
- Karamba, Griffon Casino, 666 Casino and HeySpin are the only four that carried on, and all four did it somewhere else.
⚠ Two old addresses that are no longer casinos
Slotzo and Mr Mega did neither of those things. Both addresses were handed on, not by the operator but by whoever controls the domain now, and both now carry adverts placed by unrelated businesses that hold no gambling licence at all. The names are still familiar and the pages are still active, which is what makes them risky. Depositing at either one on the assumption that the old casino is still there is the costliest mistake in this whole family.
The same caution covers redirects. A closed casino address that forwards somewhere active is the platform sending stray traffic on, which is not a recommendation and puts nobody under any obligation to join.
- ✅ Safe: checking which company holds a brand today before trusting an old sister list, an old login or an old block on the account.
- ❌ Costly: treating a familiar address as proof that the same operator is still behind it.
💵 Money left in a closed account is still owed
Funds sitting in a SlotJerry account when it closed did not disappear with the site, and a deposit made shortly before the closure is exactly the kind of balance to ask for. A refund is rarely automatic. In most cases the player has to make the request, and waiting quietly is the surest way to be overlooked.
📧 What to send, and to whom
- Write to support at the address that brand once used, from the same email you signed up and played with. That is how the request is confirmed as genuine.
- Give the login name, the balance you expect back, and any recent deposit you want returned.
- Keep deposit confirmations, statements and screenshots. They are the evidence if a figure is ever queried.
- Expect a proof of identity step, usually a photo ID plus a recent utility bill or bank statement. That is standard practice and not a delay tactic.
- Money normally goes back to whichever payment method funded the account.
- If the operator stops replying, take it to IBAS, the independent adjudicator for gambling disputes. Where the right scheme is unclear, IBAS points a player to the correct one.
The regulator holds the licence rather than settling individual claims, so it is the place to go only after the operator and IBAS have both been tried. A closed casino also leaves nothing behind on a credit file, because gambling accounts are not reported to credit agencies, so there is nothing to tidy up once the money is back.
🔒 What a brand-level block does after a brand moves
GAMSTOP travels with the player. One block through the national scheme shuts off every British licensed casino at once, whoever holds the permission at the time, and nothing that happened to this account changes that. A self-exclusion set up with one brand is a different thing. It bound the operator running that brand then, and nothing guarantees it moved across to Jumpman Gaming, Jupiter Gaming or White Hat Gaming when those four names changed hands. Anyone leaning on an old brand-level block is safer setting up a fresh one with whoever runs that brand today.
⚖ The fines sit against the licence holder, not the brand
Neither enforcement outcome on this account was against SlotJerry, which has no published case of its own. Both were against AG Communications Limited, and both are on the record in full.
Six connected businesses that sold gambling on the same permission had been checked too loosely, and on 14 November 2022 that brought a £237,600 penalty, a written caution and tighter conditions on the licence. The second case was settled on 4 February 2025 and cost £1,407,834, paid toward affected customers rather than as a standard fine, plus a share of what the investigation cost. Of that total, £220,334 was money returned to players whose losses cap had failed to hold on a set of older accounts. Money laundering controls and player protection duties were both in scope, the conduct itself ran between May 2023 and October 2024, with one exclusion failure logged as far back as October 2022.
Only the 2025 settlement appears on the account current summary. The 2022 penalty was filed to the wider enforcement archive instead, so the current summary shows one outcome where there are two.
🎯 The three names that kept trading somewhere else
Three of the four that moved give a SlotJerry player a genuinely different reason to sign up, and each one now answers to a different company, so each needs checking on its own terms rather than on the strength of the platform they all used to share.
The whole account in one place: every brand on the licence, where each one finished up, and both enforcement outcomes in full
See SlotJerry on the bingo and slots index.